Credit card — BARCLAYS BANK DELAWARE (DC)

Card opened without my consent or knowledge. I was informed via e-mail in early XXXX that I had a payment due for a credit card that I never applied for. I contacted the company, Barclays, and reported the account as fraudulent. Their agent said it would be done. A month later, I received another statement. I contacted them again and was told that nothing had been done, but an investigation could be opened. I was then informed that their investigation determined the account to be legitimate, and they refused to close the account. I requested they re-open the investigation and submitted proof of a data breach from the XXXX XXXX XXXX website as the likely source of my stolen information to create the account, as well as my filing with the FTC for identity theft and a personal statement that