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Difficulty submitting a dispute or getting information about a dispute over the phone. Somehow Automatic payments were turned off by Paypal Credit in XXXX. I do not recall turning them off despite company 's claims. XXXXXXXX XXXX totally could have done it though. Received statements via email with details about amounts due with links to full statements but included all " details '' within the email itself. I think this is purposefully to keep people from clicking through. Because manual payments were made for full balance amounts between XXXX and XXXX, didn't think about AutoPay/was under the impression AutoPay remained on, but had a balance to pay of " XXXX ''. These emails also did not indicate AutoPay was off, instead specified only " Manage AutoPay. '' Since I was under the im