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Applying for or obtaining a modification, forbearance plan, short sale, or deed-in-lieu. I requested help with my mortgage in XXXX of this year and I never received a b5 letter. I also submitted an information request for the following information : Please provide a comprehensive and detailed breakdown of various charges and fees being charged to my loan account, including but not limited to : 1. Escrow advance charges 2. Foreclosure fees and costs 3. Property preservation activities and associated costs. Please define and clarify what was done. 4. Valuation details and frequency 5. Attorney fees Force-Placed Insurance : Please confirm whether any force-placed insurance was placed on my property since you began servicing my loan. If so, please provide evidence that you complied with the