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Their investigation did not fix an error on your report. This is regarding complaint XXXX. The original creditor was contacted and could not furnish information being alleged by the collection agency Caine & Weiner. Furthermore, I received no communication by mail leading up to the reporting of this collection account. This account was added to my records in XX/XX/XXXX. Also, I formally requested a copy of the correspondence that was supposedly mailed to me during that time informing me of this debt with your company, the forward flow agreement, the contract bearing my signature, and your license to collect debt in the state of TX. I submitted the aforementioned account in XX/XX/XXXX. It is now XX/XX/XXXX and you have failed to provide any of the requested information to support your claim