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Credit card company isn't resolving a dispute about a purchase on your statement. Made a purchase for {$340.00} on XX/XX/23 at XXXX XXXX. Merchant delivered my order XX/XX/23. Upon inspecting order, it was not what I had ordered. I ordered 7 yards of topsoil. Per their website, the soil contains 50 % soil, 20 % compost, 20 % aged leaf fines, 10 % sand. What I received was mostly wood chips and trash. There was scrap metal, nails, and trash throughout all the soil. I contacted merchant and they didnt get back to me for days. All they said was that it was delivered. I contacted my credit card company to initiate a dispute on XX/XX/23 and I provided the relevant evidence and information. Numerous times they have not resolved the dispute in my favor, saying that I agreed to the merchants term