Credit card — SYNCHRONY FINANCIAL (PR)

Credit card company isn't resolving a dispute about a purchase on your statement. On XX/XX/2023 I was charged on my Paypal credit line managed by Synchrony Bank. It was for 3 transactions not made by me. The charges were for XXXX purchases ( XXXX ) but from an XXXX account not mine. I called XXXX and they confirmed that charges were not made in my account but didn't tell me anything else because of privacy policy. In summary I was charged using my Paypal credir account for purchases in Apple.com of somebody else not authorized or known by me and I made 3 disputes already and the credit card company rejects my disputes.