Student loan — MOHELA (MA)

Trouble with how payments are being handled. My loan is currently being serviced by Mohela, and I am utilizing PSLF. I began repayment post COVID, with my first payment in XX/XX/XXXX, and my second in XXXX of XXXX. However, my XXXX payment did not get billed and I was notified in XXXX ( after I had made my payment ) that I was placed in administrative forbearance. I had several phone calls with Mohela to clarify this, and shared my intention was to complete by 120 payments in XX/XX/XXXX, so I did not want to do anything to jeopardize this. I was willing to make a XX/XX/XXXX payment, if they would just tell me the amount and enable a way for me to do this. This was declined and I was told that my XXXX payments also should not have been made, and that these could either be returned to me,