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Escrow, taxes, or insurance. My loan was originally with Benchmark Home Loans. My loan was sold in approximately XX/XX/XXXX, and Mr. Cooper became my new mortgage servicer. Prior to Mr. Cooper becoming my mortgage servicer, I placed my homeowners insurance with XXXX XXXX XXXX Mr. Cooper has been receiving mortgage payments along with payments into an escrow account to pay my insurance renewal. My homeowners insurance renewal bill was issued by XXXX XXXX XXXX Mr. Cooper did not issue a check to pay the preium XXXX per their own admission. My premium payment was due XX/XX/XXXX. On XX/XX/XXXX, my premium was 8 days overdue with XXXX and they advised they had not received payment from Mr. Cooper. Therefore, I was forced to pay my homeowners insurance premium in the amount of {$2000.00} in