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Problem getting your free annual credit report. Dear Consumer Financial Protection Bureau ( CFPB ), I am writing to bring to your attention a recurring issue I have been facing with TransUnion regarding identity verification during login attempts and accessing annual credit reports. Every time I try to log in or access my annual credit report, TransUnion prompts me for identity verification, which leads to a dead end. Despite repeated attempts, I am unable to proceed due to this obstacle. Additionally, when attempting to connect with chat support for assistance, I am informed that they can not access my identity verification information. This frustrating loop of being unable to verify my identity and access essential services from TransUnion is concerning and has hindered my abilit