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Didn't receive enough information to verify debt. I am formally notifying your company that if the appropriate steps to rectify this situation are not completed within 10 days, I will file a complaint with the FTC. You are legally required to respond to me within 15 days. I talked to someone within the company to confirm the documents have been received and they informed me that they never receive documents from the cfpb. Your failure to do so puts you in violation, subject to fines up to {$1000.00}. I trust that upon receiving this letter, you will immediately comply with my request. Please provide the investigation procedures for : XXXX XXXX XXXX XXXX XXXX XXXX