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Non-sufficient funds and associated fees. I am writing to express my deep dissatisfaction and frustration regarding a recent issue with my account. Specifically, I am concerned about how the Truist Bank corporate system has delayed addressing a transaction that exceeded the negative buffer protection, a feature designed to safeguard my account from overdrafts and financial stress. On XX/XX/2024. I initiated a transaction on my account which, unbeknownst to me at the time, exceeded the predetermined negative buffer limit put in place by the banking system. While I understand that occasional discrepancies can occur, the gravity of this situation is compounded by the systems failure to promptly address the issue, leaving me in a precarious financial position. Despite relying on the su