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Credit card company isn't resolving a dispute about a purchase on your statement. XXXX XXXX Services is holding a cardholder responsible for payment of charges in the amount of {$XXXX} plus unwarranted late fees and interest issued for merchandise which was stolen from the package prior to delivery of said merchandise. XXXX delivered an empty box which had its contents removed prior to delivery and the package re-sealed, and when contacted to file a claim, XXXX indicated that because it was a BestBuy purchase, claims must go through BestBuy, and the cardholder should contact BestBuy Cardmember services. A more detailed account is included as a XXXX in this complaint, which includes all amounts, descriptions, involved parties, dates, and photos. A copy of this report will also be sent to th