Credit reporting or other personal consumer reports — Experian Information Solutions Inc. (WI)

Their investigation did not fix an error on your report. I am writing to bring to your attention an issue regarding the account I hold with the XXXX XXXX XXXX store, which is currently affecting my credit report. The account in question was opened in XXXX of XXXX, and while it was paid as agreed, there are inaccuracies in the reporting of late payments. Specifically, despite a due date change requested and completed by XXXX, the store manager at the XXXX location in XXXX, the account continues to be reported with late payments. Due to delays in receiving the goods associated with the account, XXXX initiated and filed a due date change until the items were received. However, despite this action, the account is still being inaccurately reported with late payments. I am seeking yo