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An existing modification, forbearance plan, short sale, or other loss mitigation relief. Hello, We are in the process of a loan XXXX and partial claim with Rushmore services they have quoted us one term monthly price but sent out a letter on XX/XX/XXXX with another monthly price. I called and spoke with XXXX on Monday and she states to go with with price on the modi-cations documents, since working with this Leander I would prefer something in writing pertaining to this issue and before signing, I have sent documents to our Attroney for review. But this is very confusing as a home owner. I would like this investigated for myself and future clients. I do understand the interest rate has increase that is bad enough but to different quotes doesn't seem fair to me.