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Frequent or repeated calls. I have accounts with Citibank for credit cards and they have called approximately XXXX times per day each day and for more than XXXX days in a row. They call from XXXX phone number and then I block it and they call from another number and the cycle repeats itself. They have also outsourced their activities to a company called client services out of XXXX XXXX XXXX This company or subsidiary is also violation collection laws by calling approximately XXXX times per day from a variety of phone numbers. Both companies have been mailed a cease and desist letter on XX/XX/year> and their activities are still continuing.