Credit card — SYNCHRONY FINANCIAL (WV)

Privacy issues. On XX/XX/XXXX XXXX I attempted to use my Lowe 's Credit Card, the card was denied for an unknown reason. I call Synchony bank to resolve this issue and was told the only way I could do so was by submitting to a very invasive procdure where I was to take a video of myself on my camera phone along with a picture of the front and back of myd river 's license. I spoke to the supervisor at Synchony at length who refused to tell me if this data was being saved, how it was being used, or if it was being shared with partners. The supervisor refused to give me any information on how the data on how this very private information was being used and gave no other immediate option to use the card.