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Debt was result of identity theft. I filed a complaint on XXXX XXXX ( plz refer to complaint # XXXX. Thre has to be some mistake because this complaint is not a duplicate. It stems from a new issue that has not yet been grieved and is as followed.. This company is being willingly non compliant to which is violating my federal protect right or what should be my federal protect rights. Once again I mailed this company a request for debt verification on XX/XX/year> to which you can see from the tracking receipt and what was stated to me by XXXX agent to which I was told staff at Oliphant reschedule delivery of the mail then refused to sign for the mail on the following delivery scheduled date to which denied me my right to request debt verification.Oliphant Failed to provide XXXX and in doing