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Closing disclosure or other related disclosures. My parents died and my brothers and I are their heirs. We filed affidavits in Virginia Real Estate Affidavit and Small Estate Affidavit. Shellpoint Mortgage is refusing to discuss the mortgage or options related to the mortgage. They requested documentation in order make me authorized to speak about the loan. I sent the paperwork as requested. Then I was told it needed to be sent to another email address. I sent that. Then I was told it needed to be faxed. I did that. Tomorrow it will have been a week since I sent in the paperwork and they still say I am not authorized. I am authorized according to the state of Virginia. I dont understand how it is legal to not speak with me about this loan that is past due for a payment. We are trying to