Vehicle loan or lease — BMO Bank, N.A. (NM)

Billing problem. I have an existing " installment loan '' from BMO which was transferred to BMO when the bought out Bank of the West. I've contacted BMO in an attempt to receive statements on my loan that include the balance, interest rate, and interest charges. BMO does not, or will not provide an account statement either electronically or by mail. I am unaware when interest is charged to my account, verify the amount, or even review an amortization schedule for the loan. I have reached out to BMO through their website chat service and little or no information can be provided to me regarding my loan.